INSURANCE COMPANY
INSURANCE COMPANY
We partner with you in Life.
We specialize in offering group funeral insurance solutions designed to relieve families from the financial burden of funeral costs. Our offering is carefully selected to ensure that families are supported with ease and dignity during moments of loss; handling everything with the utmost care and professionalism. No group is too small, you can be a mine, trade union, community stokvel or a burial society, we are here for you.
Group Schemes
We welcome group schemes with as few as 15 members under our umbrella.
We also welcome compulsory group schemes for churches, unions, employers, and societies with NO WAITING PERIOD.
Unique plans for SASSA Members
Developed with SASSA beneficiaries in mind, with convenient premium deductions directly from SASSA or via debit order.
We offer a comprehensive range of funeral insurance production tailored to provide peace of mind and financial security during challeging times our offering include:
Individual and Family funeral cover.
Affordable Plans: for every need options starting from
R10 000 for single member, member +spouse, or member + children.
Family Funeral Cover: up to R400,000 in cover for you, your spouse, and up to 6 children.
Traditional Funeral Plans: flexible cover for 5,9, or up to 13 family members.
Extended Family Options: Custom cover for parents and extented family members.
At our core, we believe in taking a compassionate, client-centric approach—we are partners in life’s most challenging moments, Our dedicated team focuses on helping you and your loved getting the best.
For more than 90 years, we have refined our processes and built a reputation for reliability and care in the funeral insurance sector. With solid industry experience and strategic direction, our team is well-equipped to meet the unique needs of our clients. We understand that each family is different, and we offer tailored solutions to ensure that the policyholder's needs are fully met.
Why Choose Us?
We take pride in being more than just an administrator of insurance policies—we are a trusted partner in your journey, offering thoughtful solutions, expert guidance, and genuine care when you need it the most. Impilo life, for life.
Meet our partners, Avbob life, Assupol life, 1life, Groups R US and Guardrisk. we believe in the power of collaboration. Our strategic partnerships are key to delivering exceptional value to our clients.
Marcel Bolsens – Executive Chairman
With a distinguished career spanning over five decades, Marcel has built an impressive legacy in the life insurance industry. From being a clerk to being a managing director and consulting for brokerages. Marcel’s career has been characterised by passion, leadership, innovation and strategic thinking.
Having achieved the designation of Fellow of the Insurance Institute, becoming a Chartered Insurer, it goes without saying that Marcel has gained comprehensive industry experience, which includes: the administration of life insurance policies, pension funds, and actuarial services
Notable key innovations:
Accolades in recognition of his significant contributions to the industry.
His journey began in Belgium, where he qualified as an educator and played professional soccer. Marcel has a deep passion for soccer. He coached and managed a developing soccer team, helping nurture talents such as George Lebese, Mpho Matsi, and Mandy de Araujo, the goalkeeper for Banyana Banyana. This unique combination of education, sports, and business experience has shaped his approach and committed to making a lasting impact in both the insurance industry and the world of sports.
Jacob Mangqu – Managing Director
Jacob has established himself as a trusted professional with a string foundation in the insurance industry having dedicated 27 years to the financial services and health sectors. Beginning as a representative in 1997, prior to the enactment of the FAIS Act, Jacob worked with various brokerages, gaining a broad range of expertise, and playing a key role in collaborating with employer groups.
With experience as a sales manager role for brokerages he successfully managed teams and led sales strategies, sharpening his leadership and management skills.
As a qualified healthcare broker under the Medical Schemes Act, Jacob has held senior positions with top medical aid companies, gaining an in-depth understanding of South Africa’s healthcare sector. This experience has given him a well-rounded perspective on both the insurance and healthcare industries.
Through consistent long-term involvement in both the insurance and healthcare sectors, Jacob brings a comprehensive knowledge base, with a strong focus on client service, compliance, and team leadership.
IMPILOLIFE (PTY) LTD and/or the FSP recognizes the integral importance of the right to privacy and is committed to protecting the personal data of our clients. The Protection of Personal Information Act 4 of 2013 (“POPIA) requires us to inform you how we use and disclose personal information we obtain from you. We are committed to protecting your privacy and will ensure that your personal information is used appropriately, transparently and according to applicable law. This privacy policy sets out how the FSP herein uses and protects any personal information that you provide to us when you make use of our website and/or our services. In certain cases, we may ask you to provide certain information to validate your identity. When you use our website, you can be assured that any personal information which we have collected will only be used in accordance with this privacy statement.
POPIA protects your right to know what information is being collected and for what purpose it is being used
THE INFORMATION WE COLLECT AND WHAT WE DO WITH IT
The personal information collected and processed by IMPILOLIFE is primarily used to process your service level agreement with us and is intended to provide you with access to our services and product offerings. The type of information we collect will depend on the need for which it is collected and will be processed for that specific purpose. The type of information collected include but are not limited to; your name and surname, contact information including an email address and certain demographic information. We require this information to understand your needs and provide you with personalized services that would fit your unique needs, and in particular for the following reasons: To maintain internal record keeping and to improve our products and services. We may also periodically send promotional emails about new products, special offers or other products and or general information which we think you may find interesting using the email address which you have provided to us. We may contact you by email, telephone and/or e-mail. This is primarily to ensure that we customize the website to suit your interests and needs.
CONTROLLING AND DISCLOSURE OF YOUR INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so. We may disclose your information where we have a duty or a right to disclose in terms of applicable legislation or where it may be necessary to protect our rights. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you consent to this. If you are aware that any information, we are holding are incorrect or incomplete, please email us at MarcelB@impilolife.com as soon as possible and we will correct any information found to be incorrect.
HOW WE USE YOUR INFORMATION
We will use your personal information only for the purposes for which it was collected and agreed to with you. This may include but are not limited to the processing of your service level agreement with IMPILOLIFE, processing of fee, goods and/or services payments, confirming and verifying your identity or for security purposes; detection and prevention of fraud, crime, money laundering or other malpractices; debt tracing or debt recovery; auditing and record keeping requirements; to carry out the services you requested; to provide you with relevant communications as well as regulatory matters which may affect you.
SAFEGUARDING YOUR INFORMATION
The POPIA requires us to adequately protect the personal information we hold and to avoid unauthorized access and usage of your personal information. We will continuously review our security controls and processes to ensure that your personal information is kept secure. If we need to transfer your personal information to another country for processing or storage purposes, we will ensure that any party to whom we pass on your personal information will treat your information with the same level of protection as required from us.
YOUR RIGHTS
You have the right to ask us to update, make any corrections or delete your personal information from our database. We will however, take all reasonable steps to confirm your identity before providing details of your personal information or making any amendments to your personal information.
You may contact us and request the information you would like at:
INFORMATION OFFICER: Mr Marcel Bolsens
EMAIL ADDRESS: MarcelB@impilolife.com
WEBSITE ADDRESS: www.impilolife.com
CHANGES TO THIS NOTICE
Kindly take note that we may amend this Notice from time to time. Please check our website periodically to inform yourself of any changes.
Thank you for taking the time to read our privacy policy!
PROMOTION OF ACCESS TO INFORMATION
.
The PAIA manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) ("the Act"). The Act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to information held by the State and to information held by another person that is required for the exercise and/or protection of any right. The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the Act.
Overview of the Company
IMPILOLIFE (PTY) LTD is a private company that is registered as an Independent Financial Services Provider (FSP) with the Financial Services Conduct Authority (FSCA) specializing in financial advice and intermediary services to the general public within the financial sector and in terms of the sub-categories for which it is authorized. IMPILOLIFE supports the constitutional right of access to information and we are committed to provide you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.
Availability of the Section 51 PAIA Manual
A copy of our PAIA manual is available by sending an email request to our Information Officer which information is set out in our Privacy Policy herein at MarcelB@impilolife.com and/or sending a request using the contact information listed on the Contact Us page on this website. The PAIA Manual may also be obtained for public inspection during normal business operating hours from the offices of IMPILOLIFE at the address set out herein. The PAIA manual will be made available to the Information Regulator upon request and/or any person requesting same.
Please note that a fee for a copy of the PAIA manual, as contemplated in Annexure B of the Regulations, shall be payable per each A4 - size photocopy made. The manual will be updated from time to time, as and when required.
What information does our Section 51 PAIA Manual contain?
The PAIA manual of IMPILOLIFE details the processes for data subjects requesting information from us as a Private Body incorporated in the Republic of South Africa and indicates what type of records are held. In line with Section 51 of PAIA, as amended by the Protection of Personal Information Act No. 4 of 2013 (“POPIA”), a PAIA Manual must also contain details regarding the data collection and processing methods of a responsible party.
This includes, amongst others, details regarding:
How to request access to records held by us?
Requests for access to records held by IMPILOLIFE must be made on the prescribed request form, Form 2 which is published by the Information Regulator and attached to the PAIA manual of IMPILOLIFE. The form will be sent to any requester by contacting us as stated herein above.
Please note that requests need not be accompanied by payment and will only be processed upon payment of the prescribed fees. Requests for access to records must be made to our Information Officer, MARCEL BOLSENS at the address and email address provided under our Privacy Policy published on this website.
The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The requester should also indicate which form of access is required and indicate if he/she wishes to be informed in any other manner and state the necessary particulars to be so informed. The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right.
If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the Information Officer of IMPILOLIFE. The standard form that must be used for the making of requests will be sent immediately upon request and not using this form could cause your request to be refused (if you do not provide sufficient information or otherwise) or be delayed.
Kindly note that all requests to IMPILOLIFE will be evaluated and considered in accordance with the PAIA. Publication of the PAIA manual, descriptions of categories and subject matter of information held by IMPILOLIFE does not give rise to any rights (in contract or otherwise) to access such information or records except in terms of the Act.
